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Krapohl Ford & Lincoln

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Apr 19, 2024

Longtime Krapohl Ford & Lincoln salesman served thousands

You just never know about retirement. You think about it for a while. Then there’s a day when you just know — when the lure of the golf course and open road sends up a flare.

Jeremy Skelton is “just as good a salesperson as there ever was,” according to Krapohl Co-owner Tom Krapohl.

Jeremy Skelton uses his calculator to quantify the relationships he’s forged across 30 years of selling vehicles. He figures he’s sold roughly 7,500 vehicles — about 4,000 at Krapohl Ford & Lincoln during the last 15 years.

His customers at Krapohl likely topped 2,500 — many returning to talk with him when it was time for their next vehicle. He enjoyed working with customers; they’re the reason he stayed in the business.

“I almost didn’t become a car sales rep, because of the stigma, you know? But when you’re honest, it becomes exactly the opposite. I like the personal engagement, and I’ve made a lot of friends over the years,” Jeremy said.

Co-owner Mark Smith, left, Jeremy Skelton, center and Co-owner Tom Krapohl.

He joined Krapohl because of its culture. He appreciates the family-owned business for its belief in giving customers a fair deal and not being high pressure, focused on taking care of people and making sure they’re happy.

Dealershop owner Tom Krapohl calls Jeremy “a true professional,” always helping out, sharing insights with new team members, and winning customer hearts. Jeremy has ranked as the first or second top salesperson in the Isabella County People’s Choice awards year after year, in both the new and used vehicle categories.

“Jeremy is just as good a salesperson as there ever was,” Tom said. “I’m so happy for him to be able to retire and spend time doing the things he wants to do. But we’re sure going to miss him.”

Owner Mark Smith and General Manager Mike Helmer both speak of Jeremy’s steady presence on the lot and in the showroom and of his quiet dedication to customers. He didn’t want customers to have to wait; he wanted them to know he would take care of them. 

“Jeremy is no drama. He was known for years for being first in and last out, and for never missing a Saturday,” Mike said.

“We tried hard to get Jeremy to stay,” Mark said. “But he’s ready. He’s ready to spend more time visiting family, golfing, mountain biking, and, being an old rock ‘n’ roll fan, going to concerts.

“We appreciate all the time Jeremy has spent with us. He’s part of the family.”